PacSun Review – Is PacSun a legit fashion store or a no-good store that you should avoid?


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PacSun is an American clothing brand which says it is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youths.

The question is whether PacSun is a legit fashion store that you can actually trust for your fashion needs. Does PacSun offer elegant high-quality styles that you’ll want gracing your body? Also, does PacSun offer top online buying services (like easy ordering, fast delivery, fine return process, etc)?

This PacSun Review will put the California fashion retailer under the microscope in order to answer these questions and many others.

What is PacSun?

PacSun is the catchy brand name of the California based clothing company Pacific Sunwear of California, LLC. Surprised there’s “sunwear” in the company’s name?

PacSun actually started as a small surf shop in Seal Beach, California, selling items from established surf brands. The company saw success, and before long it expanded to include skate and street wear brands.

Today, PacSun is a robust fashion retailer dedicated to delivering exclusive collections of the most relevant brands and styles. PacSun offers women, men, unisex, and kids wear, so it literally has items for everyone. PacSun delivers these items using an online store and a fine network of brick-and-mortar stores. The PacSun online store can be found here: PacSun’s network of physical stores are over 400, and are located in all 50 US States and Puerto Rico.

Is PacSun legit?

PacSun is definitely a legit fashion brand. Founded by Jack Hopkins and Tom Moore in the early 1980s, PacSun has been in existence for about 40 years. In this time, PacSun has seen it all, but still stands as a fine physical and online destination for high-quality lifestyle apparel and other fashion products.

For example, PacSun has gone from being a private company to being a public company, and again to being a private company. Also, PacSun has gone through three bankruptcy filings. The latest of these was in 2016 which saw it re-emerge as a private company, and owned by Golden Gate Capital.

Though PacSun has reduced its footprints from about 1,300 stores across the US to just about 400 stores, it is very much in business. It is also going strong with its online store which fulfils orders satisfactorily both domestically in the US and internationally.

PacSun is definitely not a scam outfit that will rip you off. There is no chance that it will take your money and not deliver the goods, or that it will take your money and give you virtually worthless goods.

What products does PacSun offer?

PacSun has grown from a surf shop to a fashion all-rounder. For example, when using the online store, the main menu tabs include Women, Men, Unisex, Kids, Jeans, Swim, Brands, and Sale. Each tab opens a wide variety of products.

For example, the women, jeans, and swim categories have the following products types.

Women Clothing: Jeans, Hoodies & Sweatshirts, Pants, Basic Tees & Tanks, Graphic Tees, Shorts, Tops, Dresses, Swimwear, Sweaters, Jackets, Skirts, Loungewear, Activewear, Intimates, Two-Piece Sets, Accessories: Jewelry, Socks, Hays & Beanies, Bags & Backpacks, Hair Accessories, Belts, Sunglasses, Beauty & Wellness, Home Accessories, Gifts Shoes: Sneakers, Boots, Sandals & Slides
Jeans Pants: Sweatpants, Cargo Pants, Trousers, Utility Pants, Baggy Pants, Nylon Pants, Joggers Jeans: Stacked Skinny, Skinny Jeans, Slim Fit Jeans, Vintage Loose, Black Jeans, Sustainable Jeans, Ripped Jeans Hop by Fit: Straight Leg Jeans, Mom Jeans, Boyfriend Jeans, Slim Fit Jeans, Dad Jeans, Baggy Jeans, Jeggings, Bootcut Jeans, Jeans Short, Carpenter Pants, Cargo Pants Shop by Trend: Distressed Jeans, Two-Tone Jeans, Print & Embroidery, Loose Fit Jeans, High Waisted Jeans
Swim Women’s Swim: Bikini Tops, Bikini Bottoms, One Pieces, Swim Cover-Ups, Top Swim brands Men’s Swim: Swim Trunks, Boardshorts

PacSun specifically advertises delivering an exclusive collection of the most relevant brands and styles to a community of inspired youths. So, while its inventory is impressive, it is targeted at teens and young adults. Also, PacSun does not offer Plus Size apparel.

That said, if you need any of its offerings, ordering from the online store will not be a problem. The PacSun website is intuitive and easy to use. You can easily browse through the product categories or use the search button to find particular items, then proceed to checkout.

PacSun Prices

The favourite advertisement of most fashion retailers is “providing quality pieces at affordable prices”. Interestingly, PacSun does not add the “affordable pricing” part to its advert thrusts or taglines.

Thus, it is not overly surprisingly that PacSun is not a low-priced fashion retailer. If you want a discount fashion shop, it definitely is not PacSun. For example, at this time of writing, there’s hardly a dress going for less than $30, or a Jeans going for less than $4

Why is PacSun seemingly expensive? The short answer has to be the quality of its offerings. Unlike most discount fashion shops that offer imitations or lookalikes of high-end pieces, PacSun offers high-end pieces. PacSun sells real authentic products. So, when you shop in PacSun, you’ll be getting high-quality products that will stay with you for long, without fading away or falling apart.

PacSun Promo Codes

Smart shoppers who want to save hunt down promo codes and coupons as they shave off something off prices of merchandise. With PacSun relatively pricy, we checked to see if it offers promo codes which you can use to knock down prices.

PacSun has a “promotions” page where you’ll find all its special promos and discount codes. However, even with this promo page, we do not think PacSun is generous enough. A look at the promo offers at the time of writing this review is revealing. The offers were:

  • Get a $5 reward for joining PacSun’s loyalty program
  • 10% off student discount
  • Free Standard Shipping and Returns on all US Denim orders
  • Free Standard Shipping on all US Women’s Swim orders
  • Free Standard Shipping and Returns on all footwear
  • Free Standard Shipping on all US orders over $50

Free shipping offers everywhere, and not much of price slashes. Thus, PacSun shoppers will not find promo coupons to seriously knock down prices. However, if you look up the PacSun Sales page, you’ll find items that are discounted by as much as 50% – 80%.

For example, in the dresses section of the Sales page, you’ll find pieces with prices knocked from about $40 to just below $20.

PacSun Shipping

The PacSun online store ships to US addresses as well as to addresses in many countries around the world.

There are different shipping options depending on where you’re shipping to. For domestic US orders, PacSun supports Standard Shipping, Express Shipping, and Overnight Shipping with times and rates as follows:

Shipping Option Shipping Times Shipping Costs
Standard Shipping 7 business days (10 – 12 days to Alaska, Hawaii, and Puerto Rico) $6
Express Shipping Within 3 business days $13
Overnight Shipping 1 business day (must order before 9AM) $20

Interestingly, at this time of writing, PacSun had a time-limited free standard shipping offer. US shoppers can have their orders shipped to their homes, and this comes with a relatively low minimum order requirement ($50).

For international orders, shipping options, shipping times, and shipping rates are available in the PacSun website.

PacSun leverages on its large network of brick-and-mortar stores to offer Store Pick-up for US shoppers, where they can buy online and have it shipped to the nearest PacSun physical store for pick up.

However, PacSun says pick-up orders are available for pick up as soon as 2 hours after such orders are placed. This means that pick-up orders depend on stock availability in the selected PacSun store. In our opinion, the “buy online, pick-up in store” feature should give shoppers the opportunity to get, from a central PacSun warehouse, items that are not available in the PacSun store nearest to them. However, the way PacSun operates the “buy online, pick-up in store” feature defeats this.

Natasha Chung

Natasha Chung

Hello, I’m Natasha Chung. I love to try out new brands. whether it be fashion brands or tech brands, I’m up for it! I post my reviews for the leading brands for you all! Have fun exploring the world of online shopping!!