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Kaiia the Label, established in Manchester in 2022, has rapidly evolved from a brand centered on loungewear to a comprehensive lifestyle movement. Emphasizing trend-driven essentials and fostering a strong community spirit, Kaiia provides clothing tailored to the demands of contemporary life. Their offerings transcend mere apparel; they embody comfort, confidence, and self-expression.
The Kaiia Vibe: More Than Just Fashion
At its essence, Kaiia is dedicated to building a community. The brand's ethos is founded on inclusivity and self-acceptance, honoring connection and creativity through their designs and digital engagement. From their engaging TikTok Lives to community gatherings, they have nurtured a devoted following that shares a sincere bond with the brand. Collections like "Offside," "Sweetheart Society," and "Sculpt Athleisure" exemplify this lifestyle, presenting pieces that are both versatile and fashionable.
Must-Have Styles from the Collections
Although Kaiia is renowned for its loungewear, its product line has broadened to include a diverse array of trendy items. Here’s a glimpse of what you can anticipate:
Iconic Tracksuits: This is their hallmark. Featuring oversized hoodies, wide-leg joggers, cropped zip-ups, and cuffed styles, Kaiia's tracksuits are crafted from premium, soft fabrics ideal for everything from leisurely days to quick outings.
Athleisure: Their "Sculpt Athleisure" collection presents a selection of sporty essentials, including form-fitting leggings, supportive sports bras, and sleek zip-up jackets. These pieces are designed for individuals who wish to merge a sporty look with everyday comfort.
Tops and Tees: Kaiia's tops serve as the ideal foundation for any ensemble. They provide a range from classic baby tees and cropped tops to oversized sweatshirts and hoodies, all adorned with the brand's distinctive logo or slogan details.
Denim and Bottoms: In addition to their tracksuits, they also feature a variety of wide-leg jeans and other trousers, enabling you to mix and match with their extensive selection of tops.
Shopping with Assurance: Essential Policies to Understand
Grasping a brand's policies is vital for an enjoyable shopping experience. Below is a straightforward summary of Kaiia the Label's return, refund, and contact policies.
Return and Refund Guidelines 🔄
Return Duration: You have 28 days from the date of receiving your order to return any items you do not want.
Condition of Items: All items returned must be unused, unwashed, and in their original packaging with all tags still attached. For hygiene reasons, lingerie and swimwear must retain their hygiene stickers.
No Direct Exchanges: Kaiia does not facilitate direct exchanges. If you require a different size or item, you must return the original product for a refund and then place a new order.
Return Fees: For returns within the UK, a £2.50 fee will be deducted from your refund to cover the return label. International customers are responsible for their own return shipping costs.
Refund Processing Time: After your return reaches the warehouse, it may take up to 10 working days for the refund to be processed and for the funds to be credited back to your original payment method. You will receive an email confirmation once this process is complete.
Contact Policy 📧
If you wish to contact Kaiia's customer service team, they offer a specific support channel:
Primary Contact: The most effective way to reach them is through email at [email protected].
Online Form: Additionally, they have a contact form available on their website for convenient query submissions.
FAQs: For frequently asked questions regarding delivery, orders, and products, the comprehensive FAQ section on their website is the quickest way to obtain answers.
