Matches Fashion Review: Luxury Fashion Destination Unveiled

MatchesFashion is a modern luxury fashion brand offering designer clothing for men and women, with a wide selection of stylish accessories, shoes, and home goods. With a social media following of nearly 1 million, their trendy retail stores and online shop carry Balenciaga, Fendi, Acne Studios, Jil Sander and tons of other influential designers.


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This MatchesFashion clothing review aims to sharpen your understanding of the brand, the shopping experience, and also introduce you to some of their bestselling items. Time for a wardrobe edit? Read on and decide if MatchesFashion is the new luxe style hub you’ve been searching for.

Overview of MatchesFashion

MatchesFashion was founded in Wimbledon, London in 1987 by husband and wife duo Tom and Ruth Chapman. What started out as a single standalone brick and mortar store, exploded into a chain of 14 retail stores across the British capital as well as a highly successful ecommerce venture stocking over 650+ established and emerging designers.

According to BOF,, which was founded in 2006, receives 55 million website visitors each year. 80% of purchasers come from one of the many international markets they serve (176 to be exact). Matches Fashion aims to be “the most personal luxury shopping experience in the world”.

Continue reading this MatchesFashion clothing review for the pros and cons of this luxe brand.


  • A selection of 650+ designers
  • 24/7 style advice through the sites fashion-concierge team, MyStylist
  • Shop online, in-store, or via the brand’s app
  • Private shopping services are available in person or via email or phone
  • A loyalty program with rewards and offer days
  • The brand is committed to sustainability and works with Eco-Age
  • MatchesFashion US shoppers are eligible for free delivery on all orders over $300 and free returns
  • All prices inclusive of duties and taxes


  • Some customers reported receiving damaged or defective products
  • Depending on where you’re shopping from, returns can be pricey (they aren’t free everywhere)


MatchesFashion Men

Keep reading this MatchesFashion clothing review to learn more about their men’s category. MatchesFashion carries a wide array of stylish staples for men ranging from casual to formal to trendy. I’ll cover some of the brand’s essential wear pieces. These top picks for men are classic and timeless additions to the modern man’s wardrobe.

Orlebar Brown OB-V Cotton Jersey T-Shirt

Orlebar Brown OB-V Cotton Jersey T-Shirt

There’s nothing more essential to one’s wardrobe than the go-to tee, it’s something most of us are always in pursuit of. A t-shirt can be dressed up or down, and this neutral OB-V Cotton Jersey T-Shirt is the definition of versatile. Quality basics are a solid investment and Orlebar Brown delivers with this cool V-neck. 

The OB-V Cotton Jersey T-Shirt is made from lightweight and soft cotton jersey, with a light stretch to it. This shirt is available in a classic range of colours, including grey, white, and navy and runs from S-XXL. This Orlebar Brown tee is priced at $130 and remains one of the men’s top sellers. If you’re looking for a classic, comfortable, high-end tee…Add this piece to your cart.

Paul Smith Tailored Cotton Chino Trousers

Paul Smith Tailored Cotton Chino Trousers

Chinos, as popularized by Steve Mcqueen in the film The Great Escape, hold an important place in the stylish guy’s closet. The Tailored Cotton Chino Trousers from Paul Smith are seriously suave and can work on a date, at the bar, or in a business casual office. These Paul Smith chinos are made from cotton twill, featuring an attractive slim fit and tapered through the leg. Roll up the cuffs for a laidback look and to flaunt a nice pair of shoes.

In beige, navy, and grey, the neutral Tailored Cotton Chino Trousers can be successfully styled with basically any color. The Paul Smith chinos ring in at $460 and can become your favorite pair for building stylish ensembles.

MatchesFashion Clothing Reviews: What Do Customers Think?

Is MatchesFashion legit? According to the research I’ve done in preparation for this MatchesFashion clothing review, the verdict is leaning towards the positive side. TrustPilot rates MatchesFashion 4.7/5, which is no easy feat. It’s also worth pointing out that 86% of their 88,224 reviews rated the brand as excellent.

In terms of the red flags and poor ratings, the most common denominator that I found was customers’ reports of received defective or damaged items. One appalling review read, Products sent are in poor condition, with large scratches, glue marks and sewing errors. Items not packaged properly and squashed. After-sales customer service is consistently appalling. As with any retailer, defects and mistakes happen. And the overabundance of praiseful reviews allow me to overlook these few bad ones.

Is MatchesFashion Worth It?

From what I’ve learned of the brand through my research for this MatchesFashion clothing review, it’s very clear that the retailer wants to create a more personalized and interactive shopping experience for their customers. I love the fact that they have 24/7 customer service available on their site, and that they pay attention to the small details (i.e. their thoughtful and beautiful product packaging). 

MatchesFashion truly emphasizes the importance of shopping as an experience, not just an act. Their prices are fair and they offer a wide selection of desirable labels. I would definitely shop with them.

MatchesFashion Promotions & Discounts 

I was unable to find an active MatchesFashion promo code on their site, but if you sign up for the brand’s newsletter you’ll be alerted to the next MatchesFashion private sale.

I’d also like to point out the MatchesFashion refer a friend program. If you refer a friend and they make a purchase, both you and that friend will receive 15% off (Your friend on their first purchase, and you on your next).

Where to Buy MatchesFashion

MatchesFashion has retail stores across the UK, including several in London. Alternatively, you can shop online at for full access to their collection.

MatchesFashion Shipping Policy

MatchesFashion ships to 176 different countries. For rates regarding shipping to a specific country, visit their website for more information.

  • Canada: express shipping is $20, with delivery expected within 2-4 working days
  • US: premium shipping $25, next day $15, express shipping is free. Delivery expected within 2-3 working days
  • Duties and taxes can be prepaid at checkout
  • Orders can be tracked via DHL website

MatchesFashion Return Policy

  • Returns can be requested up to 28 days after purchase
  • Returns are initiated by email, contact [email protected]. A customer service agent will send you a returns number by email. Items must be returned within 14 days of receiving your returns number via email
  • Returns are free for US and Canadian shoppers (return fees for other countries can be determined on
  • Items must be in brand new, unworn condition to be eligible for return


Adele Horin

Adele Horin

Adele Marilyn Horin was an Australian journalist. She retired in 2012 as a columnist and journalist for The Sydney Morning Herald. A prolific and polarising writer on social issues, she was described as "the paper's resident feminist.